Privacy policy


Last Updated: 07/02/2026

Introduction

Greetings from L1NK. Our commitment to your privacy is unwavering, and this document details our practices in managing your personal data, in line with the General Data Protection Regulation (GDPR).

L1NK operates under the trading name of L1nk Limited, a company registered in England and Wales (Company No. 16207204), with its registered office at Union House, 111 New Union Street, Coventry, CV1 2NT.

This policy is applicable to your interactions with our website (www.l1nkcards.com).

Our Collection and Use of Personal Information

We engage in the collection and processing of personal data for various purposes:

  • Executing orders and providing products or services.
  • Engaging in customer communication and addressing queries.
  • Enhancing the quality of our offerings.
  • Tailoring the user experience with targeted recommendations.

The specific personal information we collect is contingent on your activities on our website. This includes:

  • Profile Information: Your name, address, and various contact details such as phone numbers, email addresses, title, company name, business email, and business phone number.
  • Payment Information: Bank account and payment credentials (Note: We facilitate the processing of these details via our payment gateways, but do not retain your payment information).
  • Your Contributions: Feedback provided through various channels like phone, email, post, or social media, and details regarding the services rendered to you.

We restrict our collection of personal data to what is necessary for the purposes stated above, refraining from any further usage without explicit consent.

Who We Share Your Personal Information With

Your Data, including your name and delivery address, is routinely shared with our delivery partners to enable the dispatch of goods. We will also share personal information with law enforcement or other authorities if legally mandated. Rest assured, your personal data is not shared with any other third parties.

Transfer of Your Information Out of the UK and EEA

We do not transfer your personal data outside the European Economic Area (EEA). Our website's l1nkcards.com, online digital profiles and system databases are securely hosted on servers located in the UK.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Marketing

We aim to keep you informed about our products that might interest you. With your consent or based on our legitimate interests, we may contact you via post, email, telephone, WhatsApp. You can opt-out at any time by contacting us via our website, using the ‘unsubscribe’ link in emails, or the ‘STOP’ number in texts. Please allow up to five days for this process.

Your Rights Under GDPR

Under the GDPR, you have several rights, including:

  • The right to be informed about the use of your personal data.
  • The right to access your personal data.
  • The right to correct any inaccurate or incomplete personal data.
  • The right to erasure, also known as the "right to be forgotten."
  • The right to restrict the processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.
  • The right not to be subject to automated decision-making, including profiling.

To exercise any of these rights, please contact us at admin@l1nkcards.com.

Keeping Your Personal Information Secure

We've implemented robust technical and organizational measures to safeguard your personal data, including encrypting sensitive data, using secure servers, and imposing strict access controls. Our third-party service providers are also obligated to uphold similar security measures.

Links to Social Media Networks and Other Third-Party Websites

When requesting designs from you, we ask for your consent to share your finished product on our website or social media. We respect your choice and will not do so unless you explicitly allow us.

Digital Business Card Profiles Data

The contact information in the digital profiles linked to your card, created by you or us, will not be used for marketing or shared with anyone.

Limitation of Liability

L1NK is not liable for the unauthorized disclosure of personal information due to factors outside our control, including transmission errors and unauthorized account access. Please note, digital business card profiles are designed for easy sharing, and when shared, your contact details become accessible to recipients.

How to Contact Us

For any inquiries or concerns, please contact us via email at admin@l1nkcards.com or through our website's contact page.

 

SMS Consent and Communication

By providing your mobile phone number and opting in to receive SMS communications from L1NK, you consent to receiving marketing messages, updates, and service-related notifications via text message. We may send you messages related to your account, orders, promotions, and other relevant information. 

How We Use Your Information

Your phone number will be used solely for the purposes you have consented to, such as:
- Sending transactional information (e.g., order confirmations, shipping updates)
- Providing promotional offers or updates about our products and services (if you have opted in to marketing communications)
- Responding to inquiries or customer service requests

Your Consent
We will only send marketing-related SMS messages if you have explicitly opted in. By providing your phone number, you agree to receive such messages. You can withdraw your consent to receive marketing messages at any time by:
- Replying with the word "STOP" to any marketing SMS
- Contacting us directly via email or phone

Please note that even if you opt out of marketing communications, you may still receive transactional messages related to your purchases or services you have requested from us.

Compliance with Laws
We adhere to relevant data protection regulations, including but not limited to:
- **General Data Protection Regulation (GDPR)** for EU and UK residents, ensuring your personal data is processed lawfully, fairly, and transparently.
- **Privacy and Electronic Communications Regulations (PECR)** in the UK, governing the sending of electronic communications.
- **Telephone Consumer Protection Act (TCPA)** and other U.S. regulations requiring express consent for sending marketing messages.

Data Storage and Security
Your phone number and any related communication data are stored securely and are not shared with third parties for marketing purposes without your explicit consent. We take appropriate technical and organizational measures to protect your data in compliance with applicable laws.