FAQ

YOUR NFC CARD

check_box

Is an app required to make L1NK cards work?

Your webpage, Linktree or other type of link will be uploaded to the card during production.
As soon as you receive your card in the mail it can immediately be used with an NFC compatible smartphone.
If you decide to change the information your card holds, you can use our app to do this on the fly.
check_box

What is an NFC business card?

An NFC business card is a networking tool used by professionals all over the world to achieve next-level networking. They are metal, plastic or wooden cards with an integrated NFC chip within. This allows them to communicate with NFC enabled smartphones and open links embedded into the business card.
check_box

Why should my business use an NFC card?

Any business that adopts a L1NK NFC business card is a business that understands the dynamic nature of the modern world we reside in. Understanding the importance of first impressions is paramount in modern networking.
L1NK allows you to save time, share details and avoid carrying a stack of paper cards. Stand out from the crowd whilst contributing to reforestation efforts across the world.

DESIGN & CUSTOMISATION

check_box

How can I customise my L1NK card?

During the order process you will be asked to provide an image for the frontal engraving, and a link for the NFC chip within.
The laser engraving and coding of your card will be done during the production stage.
check_box

What are my options for full colour printing?

Our wooden and coated cards offer full colour printing.
If your design relies on colour please consider these variants.
check_box

What can I expect for the packaging?

To save waste our packaging remains simple. Your card will be appropriately protected during transit.

Production

check_box

What is the production time and process?

Average time from ordering to delivery: 10 days
Example time scale:
1st Jan - Ordering
3rd to 4th Jan - Production
11th to 13th Jan - Delivery

shipping & returns

check_box

How do I return my L1NK card?

Please contact customer support for further information!
check_box

Is a refund possible for a L1NK card?

At L1NK, we respect our customers and wish to provide the best possible service.
We offer a 30-day refund policy, after making sure that we have done everything we can to assist you. We are dedicated to addressing any concerns or issues you may have, and we want to make your experience with L1NK a positive one.
check_box

Will there be additional duties and taxes for customs?

For any cross-border mailing customs can contact the importer for additional fees or verification. This solely depends on your country’s legislation. Please check before ordering.

Products

check_box

What are the dimensions of the cards?

The dimensions of our cards can be found in the product description of each product page. Our wooden cards are the same size and thickness as your standard credit or debit card. The metal cards are slightly thicker.
check_box

What are the differences between PVC coated and brushed metal cards?

Our brushed metal cards are sleek and have a beautiful brushed finish, catching the light elegantly. their edges are not bevelled, as opposed to the PVC coated cards, which have a more matte finish with smooth bevelled edges. These features can be viewed on their respective product pages.

privacy & security

check_box

How secure are L1NK cards?

L1NK only shares information within an inch of a compatible device. No sensitive information is stored, and details shared are similar to traditional business cards.
Ultimately you choose what goes on your cards, please make sure you don't put anything on there you wouldn't be willing to share.

Finding your phones NFC sweet spot

The location of a phone's NFC antenna changes between phone brands, and between models. Knowing the location of your phone's NFC "sweet spot" helps you to read NFC tags easier. We've made this guide to make this easy for you. Check it out!

 
  • iPhone models 7 and onwards are NFC enabled.
  • the NFC tag is usually located on the top of the device, near the camera. This makes it easy to pay via Apple Pay or quickly connect to other NFC devices.

  • Some android devices come with NFC turned off by default. If you’re rocking an android and can’t get NFC to work, have a look in your settings to see if NFC functionality is turned on.
  • On most recent Samsung models, the NFC tag is usually located on the back, just below the cameras.

  • The NFC chip in Google Pixel phones is generally located on the back of the phone, typically in the middle or near the camera lens. However, the exact position can vary slightly between different Pixel models.

Didn't find your answer?

Our customer service will be happy to help you!

Get In Touch